- Workflow
- Website and email enquiry triage for Paris France Hotel
- Trigger
- A new website contact form submission arrives or a new email reaches resa@paris-france-hotel.com.
- Steps
- Capture the message details from the website form or inbox in n8n.
- Classify the enquiry by topic such as booking question, change or cancellation, general guest request, or other.
- Detect the message language from the submitted text.
- Create a record in a spreadsheet or other tool to confirm with date, sender, topic, language, and status.
- Send an automatic acknowledgement email matched to the topic and language.
- Route the item to the right shared inbox label, folder, or team recipient to confirm.
- Send a daily summary of new and unresolved enquiries to management or reception.
- Output
- A tagged enquiry log, immediate acknowledgement to the guest, and a routed item ready for the right team member to handle.
- Tools
- n8nwebsite contact formemail inbox for resa@paris-france-hotel.comspreadsheet or a tool to confirm